Shipping and Digital Delivery Policy

At MyTogBlog’s Merch Store, most physical products are custom printed after you place your order. Estimated delivery time includes both production time and shipping time.

1. Order Processing

Orders placed by 4:00 p.m. Eastern Time on a business day will generally begin processing that day. Orders placed after the cut-off time, on weekends, or on holidays will begin processing on the next business day.

Once an order has entered production, it may not be possible to cancel or change it.

2. Production Time

Most physical orders are produced and prepared for shipment within 2–7 business days, Monday through Friday.

Production times are estimates and may be longer during peak periods, holidays, unexpected supply disruptions, or periods of unusually high order volume.

Because our physical products are made to order, items within the same order may be produced by different facilities and shipped separately.

3. Estimated Shipping Time

Once production is complete and the order has been transferred to the shipping carrier, estimated transit times are:

• United States: approximately 3–5 business days

• Canada and the United Kingdom: approximately 10–30 business days

These are estimates rather than guaranteed delivery dates. Customs processing, weather, carrier disruptions, and other circumstances outside our control may cause delays.

Tracking information will be sent to the email address provided at checkout when it becomes available.

Physical Product Shipping Rates

Shipping rates depend on the delivery country and the type of physical products included in the order.

4. Apparel Shipping Rates

The following rates apply to orders containing only eligible t-shirts, long-sleeve tees, sweatshirts, and hats:

United States

• Orders below $100 USD: $4.95 USD flat-rate shipping

• Orders of $100 USD or more: free shipping

Canada

• Orders below $140 CAD: $9.95 CAD flat-rate shipping

• Orders of $140 CAD or more: free shipping

United Kingdom

• Orders below £85 GBP: £9.95 GBP flat-rate shipping

• Orders of £85 GBP or more: free shipping

5. Non-Apparel Shipping Rates

The following rates apply to physical non-apparel products, including journals, notebooks, mugs, accessories, and other eligible merchandise:

United States

• Orders below $100 USD: $7.95 USD flat-rate shipping

• Orders of $100 USD or more: free shipping

Canada

• Orders below $140 CAD: $18.00 CAD flat-rate shipping

• Orders of $140 CAD or more: free shipping

United Kingdom

• Orders below £85 GBP: £12.00 GBP flat-rate shipping

• Orders of £85 GBP or more: free shipping

6. Mixed Apparel and Non-Apparel Orders

Apparel and non-apparel products are assigned to separate shipping profiles and may be produced or shipped separately.

When an order contains products from both profiles, the applicable shipping charges are combined at checkout.

For orders below the applicable free-shipping threshold, the combined standard rates are generally:

• United States: $12.90 USD

• Canada: $27.95 CAD

• United Kingdom: £21.95 GBP

The final shipping charge shown at checkout will apply.

7. Free Shipping and Discounts

Free shipping is based on the order subtotal after discounts and promotional codes have been applied.

If a discount reduces the qualifying subtotal below the free-shipping threshold for the destination country, the applicable standard shipping rate or combined shipping rates will apply.

Taxes, duties, and shipping charges do not count toward the free-shipping threshold unless otherwise stated at checkout.

Digital Products

8. Digital Delivery

Digital products do not require physical shipping and do not incur a shipping charge.

After successful payment, digital products are normally delivered electronically through a download link or access instructions sent to the email address provided at checkout.

When an order contains both physical and digital products:

• The digital products will be delivered electronically.

• Shipping charges will apply only to the physical products.

• Physical products may arrive separately from one another.

• The digital portion of the order may be delivered before the physical portion.

Customers are responsible for entering a valid email address and ensuring that their device and software can open the file formats described on the product page.

Please contact us if you do not receive your digital-delivery email or experience difficulty accessing a purchased file.

9. Digital Product Refunds

Because digital products are delivered electronically and provide immediate access to downloadable content, all digital-product sales are final once the download link or access instructions have been supplied.

Except where required by applicable law, we do not accept returns, exchanges, cancellations, or refunds for:

• Change of mind

• Accidental purchases

• Failure to review the product description before purchasing

• Incompatibility that was disclosed in the product description

• A customer’s inability to use the product

• A customer’s decision not to download or use the product

Please contact us if:

• You were charged more than once for the same product.

• You did not receive access to your purchase.

• The supplied file is corrupted or cannot be opened.

• The product received is materially different from its description.

We will make reasonable efforts to correct delivery or file-access problems. Nothing in this policy limits any non-waivable consumer rights available under applicable law.

International Orders

10. Customs, Duties, and Taxes

International orders may be subject to import duties, value-added tax, customs charges, brokerage fees, or other government assessments.

Unless expressly collected at checkout, these charges are not included in the product price or shipping rate and are the customer’s responsibility.

We do not control or determine the amount of customs charges imposed by a destination country.

Address Requirements

11. Customer Responsibility

Customers are responsible for providing a complete and accurate delivery address.

We do not independently validate every shipping address. Additional shipping charges resulting from an incorrect, incomplete, or undeliverable address may be the customer’s responsibility.

The following address requirements apply:

• Addresses must be entered using Latin characters.

• Address Line 1 is limited to 35 characters.

• Address Line 2 is limited to 30 characters.

• A valid telephone number is required to support delivery.

• Apartment, unit, suite, or building information must be included where applicable.

Please review the shipping address carefully before completing your order.

12. PO Box Delivery

PO box delivery is recommended only for destinations within the United States.

We do not ship to PO boxes outside the United States. Customers placing international orders must provide a physical delivery address.

Customers using a U.S. PO box are responsible for confirming that the ordered products will fit within the available box dimensions. Products that exceed the carrier’s PO box limitations may not be deliverable.

PO box addresses are not supported for express delivery.

A U.S. PO box address should generally be formatted as follows:

First name: John
Last name: Smith
Address Line 1: PO Box 1776
City: Dallas
State: Texas
ZIP code: 28034
Country: United States

Contact Us

Questions about shipping, delivery, or digital-product access can be directed to:

MyTogBlog’s Merch Store
14-570 Hood Road
Markham, Ontario
L3R 4G7
Canada

Email: tim@mytogblogsmerch.store
Telephone: +1 647-960-7010

Preferred contact method: Email